Frequently Asked Questions
Everything you need to know about your Blackstone Publishing order.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 days for international delivery.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.
Are your clothing items true to size?
Yes, most of our apparel follows standard US sizing. We recommend checking the detailed size guide available on each product page to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer sustainable packaging?
At Blackstone Publishing, we are committed to the environment. All orders are shipped using 100% recyclable or compostable materials to minimize our carbon footprint.